Returns, Damaged Orders & Customer Support
 

We want you to have a great experience with Touring Coffee Roasters.

Coffee products

Because roasted coffee is a perishable food product, coffee returns are generally not accepted. If your order arrives damaged, incorrect, or with another fulfillment issue, please contact us so we can review the situation.

Merchandise

Merchandise return requests must be submitted within seven days, subject to the applicable return conditions. Please contact us before sending an item back for instructions.
 

Need help with an order?

Email beans@touringcoffeeroasters.com and include your order number and a description of the issue. Photographs may help us assess damaged shipments.
 

We're happy to review your concern and determine the appropriate next steps.